SmartNumber: your VoIP line
SmartNumber is a telephone line with Voice Over IP technology with a telephone number to receive calls from any phone in the world.
You can choose
- a new phone number with an area code of your choice in Italy and in some foreign countries. Service will be activated immediately.
- to keep your telephone number with the free number portability option. Check the requirements for transferring your number to Messagenet.
How it works:
VoIP technology makes it possible to have a phone conversation using an Internet connection because it turns your voice into data that can be sent over the web. Thanks to this, we can offer you modern and complete phone services that you can purchase and manage directly online.
If you subscribe to SmartNumber, we give you a
a free recharge worth 0.82 € to start making calls right away.
Benefits:
Advanced voicemail included
SmartNumber includes a complete voicemail service. You can record your own welcome message, and receive messages in "mp3" conveniently at your email address or listen to them on your computer via web, or on your phone.Call divert
You can configure SmartNumber to divert your calls to voicemail or to another number of your choice if, for example, you are not online, your phone is busy, you don't answer or you don't want to be disturbed.Convenient, transparent rates
- No more Telecom annual fee
- free calls to all Messagenet users
- standard calling rates are cheap and transparent, no connection charge and you only pay for the seconds that you talk. Learn more about our rates
Easy and mobile
- Don't change your habits: a VoIP phone is like a normal phone. Furthermore, with mTalk you can use VoIP also on your iPhone or Android smartphone.
- Manage your voicemail and divert settings from the web or with your phone: the automatic responder (IVR) lets you listen to your voicemail messages, change your call divert settings, activate the voicemail service and customise your welcome messages. You have access to the automatic responder by dialling the VoIP international number 4242 or, from a normal phone, by calling the numbers (+39) 06 9292 4242 or (+39) 02 8717 4242.
Requirements
To start making and receiving calls, you will need:
- a FLAT broadband Internet connection (a plan in which you are not charged in minutes)
and your choice of the following:
- a VoIP software for your computer (Windows or Mac) with a microphone and headset.
- a VoIP software for your smartphone
- if you connect to the Internet with an Ethernet router, you can use:
- a specific adapter to connect to the network with a normal analog or cordless telephone.
- a real IP telephone
- a SIP compatible IP switchboard (IP PBX)
To use our VoIP services as a voicemail service, you need: a computer, an email address and an Internet connection.
Hardware and Software Products
- Free VoIP software XLite and SJPhone for Windows and Mac, with the user guide
- Free VoIP software mTalk for Android smartphone and tablet, iPhone, iPad and iPod touch
Support
As a SmartNumber user you get a priority support service via email. You will never receive messages advertising products or services other than ours.
Limitations
With SmartNumber you can either make or receive a single call at any given time. Beyond this limit inbound callers would hear a busy line tone and it will not be possible to make additional calls. It is in any case forbidden to use more channels (contemporary calls) than those included in the activated service. If you have different needs you can contact us at support@messagenet.it.
